Quality Assurance

Ensuring quality every step of the way

Our quality assurance program ensures the Quality Management System, incorporating our policies, procedures and continuous improvement program, meets industry standards and fulfils legislative requirements.

Commitment to Quality

Some of our core principles are to produce high quality products, exceed the expectation of our customers and to implement continual improvement processes.  To support these principles we have implemented the ISO 9001:2008 Standards and have achieved certification of our quality management system.

Rights Statement

We are committed to ethical, respectful and safe practices, which underpin positive outcomes for people living with disability. We believe everybody has the right to:

  • Confidentiality and privacy
  • Freedom of expression
  • Self determination
  • Be treated with dignity and respect
  • Choice and control
  • Take risks
  • Freedom from discrimination, exploitation, harm, neglect, abuse and

We have developed a Rights Statement to capture this, read the full statement here.